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Dr. Carman Neustaedter

I’m the Dean of the Faculty of Communication, Art, and Technology and Professor in the School of Interactive Arts and Technology at Simon Fraser University in Vancouver, Canada.  I am also the Director of the Connections Lab (cLab) research group.

My research is in the areas of Human-Computer Interaction, Interaction Design, and Computer Supported Cooperative Work where I study social culture, user behaviors, group collaboration, and ubiquitous and mobile technology design. This has involved studying, designing, and evaluating a range of technologies including communication, coordination, and gaming systems.

Read Medium blogs about my work here.

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Many people misspell my first name:  Carmen: a song (Latin); not my name.  Carman: lord of the castle (Celtic); my name.


RESEARCH FOCI
  • Next Generation 9-1-1 and Emergencies:

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    the study and design of technologies for future 9-1-1 systems and emergency response, firefighters, paramedics, and search and rescue.

  • Telepresence for Work, Home, and Health: the design and use of video-mediated communication technologies from Skype or FaceTime to telepresence robots to the use of human proxies in indoor and outdoor settings.  Contextual settings include the home, work, and telemedicine.

  • Domestic Computing: technologies to support family routines, communication, coordination, and connectedness, including video communication systems (e.g., Skype), family calendars, messaging systems, and social media.

  • Mobile Computing: the design and use of mobile devices (smartphones, tablets, smart watches) inside and outside the home, including the potential overuse of mobile phones, mobile payments and mobile commerce, mobile photo capture and sharing, and mobile device usage in developing countries.

  • Pervasive Games & Escape Rooms: the design and play of pervasive and location-based games, such as geocaching, photo-based treasure hunts, and alternate reality games, and collaboration in escape rooms.


PUBLISHED BOOKS

Lessons From Home 
STUDYING AND DESIGNING TECHNOLOGY FOR DOMESTIC LIFE: LESSONS FROM HOME

Tejinder Judge and Carman Neustaedter

Conducting research and technology design for domestic life is by no means easy. Methods commonly used in the field of Human-Computer Interaction in settings like the workplace may not easily translate to the richness and complexity of domestic life. This book documents new ways in which researchers are studying domestic life, as well as designing and evaluating technology in the home.

Connecting Families 
CONNECTING FAMILIES: THE IMPACT OF NEW COMMUNICATION TECHNOLOGIES ON DOMESTIC LIFE

Carman Neustaedter, Steve Harrison, and Abigail Sellen

New technologies are radically changing the way that families connect with one another: we can text our teenagers from work, eat dinner with far-away parents via video link, and instantly upload and share photos after a family day out.  This book explores the impact of new communication systems on how families interact – how they share their lives and routines, engage in social touch, and negotiate being together or being apart – by considering a range of different family relationships that shape the nature of communication.

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